Frequently Asked Questions

How far in advance should I book my boat?

In the winter months it can get super busy so book as early as possible to have better chance of getting the dates and boats you want.

Where will we go on our Charter?

Each island has various locations to visit. Our captain and crew can help accomodate a plan for your day out on the water. Discuss your needs with the skipper on or before the day to work out the best areas to go, ensuring that the wind and sea conditions are favorable at your preferred destinations. A map of the various destinations can be seen on the home page.

How do I pay?

To secure your boat and preferred date we ask for a 20% deposit. We accept all credit cards, apart from American Express. Balance is to be paid on the day, before charter by either credit card or cash.
The full deposit will be returned if cancelation is made at least 7 days before the confirmed date. If cancelation occurs within 7 days, the deposit is forfeited.

What if our charter can’t go ahead due to bad weather?

It’s extremely rare to have such bad weather in the Caribbean to cancel a charter. However, mother nature can work in mysterious ways. If your charter needs to be canceled due to bad weather, we will do our best to reschedule. If that is not possible you will receive a full refund.

What is included in the price of all boat charters?

    Each charter includes:

  • Captain & crew
  • Fuel
  • Snorkel gear
  • Open Bar (water, soft drinks, beers, rum & vodka)
  • Marina fees
  • Nature reserve fees
Not Included:
  • Gratuities
  • Custom fees if applicable
  • However, for the boat tours the open bar is limited to water, soft drinks and beers.

What time does the charter start?

For a full day charter we recommend departing between 9:00am and 10:00am to get the most out of your charter, but it’s completely up to you. Return time is 5:00pm.

The half day charter is available from 9:00am – 12:30pm or 1:00pm to 4:30pm

Where is the meeting point for Cruise Ship Visitors?
  • Chesterfields Marina in Philipsburg. Approximately a 5-minute walk from the cruise ship terminal.
Can we bring our kids?

All of our boats are child friendly and equipped with appropriate child life vests on board. However, children under 3 years old are not advised.

Are there unlimited free drinks onboard?

On private charters we provide an unlimited open bar. This includes water, soft drinks, beer, rum & vodka. For VanDutch private charters an additional magnum bottle of rosé and a bottle of champagne are provided.

Can we bring our own drinks and food on board?

We do allow clients to bring their own drinks and finger food. Please note no cutlery on the boats.

Can we make special requests?

Absolutely, talk to us about what you would like, and we’ll help with any special requests or events. We can also arrange larger group charters and yacht charters for other Caribbean destinations.